Refund Policy
If Pro isn't right for you, you can get your money back within 14 days of a payment.
14-day money-back guarantee
- Ask within 14 days of any payment and we will refund that payment in full.
- You don't need to give a reason.
- The refund goes back to the payment method you paid with. Your bank may take a few days to show it.
How to ask for a refund
Email support@introfinch.com from the address on your Introfinch account and say you would like a refund.
After 14 days
Payments older than 14 days are not refunded, and we don't refund part of a month. You can cancel at any time from Plan & billing, and you won't be charged again.
What happens to your account
After a refund or a cancellation, your account returns to the Free plan with no AI drafts. You keep your campaigns, leads and messages.
See also the Terms of Service and Privacy Policy.